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Bib ID: 156888

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You searched Book & Serials - Bib ID: 156888
DC Call No. 647.90683 W181S 2017
ISBN 9781119148463 (hbk.)
Author Walker, John R.
Title Supervision in the hospitality industry / John R. Walker, Jack E. Miller.
Edition 8th ed.
Imprint Hoboken, N.J. : John Wiley & Sons, c2017.
Physical Description xii, 386 p. : ill., charts.
Content Note The supervisor as manager -- The supervisor as leader -- Planning, organizing, and goal setting -- Communicating effectively -- Equal opportunity laws and diversity -- Recruitment, selection, and orientation -- Performance effectiveness -- Motivation -- Supervising teams, team building, and coaching -- Employee training and development -- Conflict management, resolution, and prevention -- Discipline -- Decision making and control -- Delegating.
Subject Hospitality industry -- Personnel management
Added Author Miller, Jack E.
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Call Number 647.90683 W181S 2017
Location CL_General Book
Copy 1
Status Available
Item Number 1000187227

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